Privacy
Policy
We value the trust you place in us. That's why we insist upon the highest
standards for secure transactions and customer information privacy. Please read
the following statement to learn about our information gathering and
dissemination practices.
Note:
Our privacy policy is subject to change at any time without notice. To make
sure you are aware of any changes, please review this policy periodically.
By visiting this Website you agree to be bound by the terms and conditions of
this Privacy Policy. If you do not agree please do not use or access our
Website.
By mere use of the Website, you expressly consent to our use and disclosure of
your personal information in accordance with this Privacy Policy. This Privacy
Policy is incorporated into and subject to the Terms of Use.
1. Collection of Personally Identifiable Information and other Information
When you use our Website, we may collect and store your personal information
which is provided by you from time to time. Our primary goal in doing so is to
provide you a safe, efficient, smooth and customized experience. This allows us
to provide services and features that most likely meet your needs, and to
customize our Website to make your experience safer and easier. More
importantly, while doing so we may collect personal information from you that
we consider necessary for achieving this purpose.
In general, you can browse the Website without telling us who you are or
revealing any personal information about yourself. Once you give us your
personal information, you are not anonymous to us. Where possible, we indicate
which fields are required and which fields are optional. You always have the
option to not provide information by choosing not to use a particular service
or feature on the Website. We may automatically track certain information about
you based upon your behaviour on our Website. We use this information to do
internal research on our users' demographics, interests, and behaviour to
better understand, protect and serve our users. This information is compiled
and analysed on an aggregated basis. This information may include the URL that
you just came from (whether this URL is on our Website or not), which URL you
next go to (whether this URL is on our Website or not), your computer browser
information, and your IP address.
We use data collection devices such as "cookies" on certain pages of
the Website to help analyse our web page flow, measure promotional
effectiveness, and promote trust and safety. "Cookies" are small
files placed on your hard drive that assist us in providing our services. We
offer certain features that are only available through the use of a
"cookie".
We also use cookies to allow you to enter your password less frequently during
a session. Cookies can also help us provide information that is targeted to
your interests. Most cookies are "session cookies," meaning that they
are automatically deleted from your hard drive at the end of a session. You are
always free to decline our cookies if your browser permits, although in that
case you may not be able to use certain features on the Website and you may be
required to re-enter your password more frequently during a session.
Additionally, you may encounter "cookies" or other similar devices on
certain pages of the Website that are placed by third parties. We do not
control the use of cookies by third parties.
If you choose to buy on the Website, we collect information about your buying
behaviour.
If you transact with us, we collect some additional information, such as a
billing address, a credit / debit card number and a credit / debit card
expiration date and/ or other payment instrument details and tracking
information from cheques or money orders.
If you choose to post messages on our message boards, chat rooms or other
message areas or leave feedback, we will collect that information you provide
to us. We retain this information as necessary to resolve disputes, provide
customer support and troubleshoot problems as permitted by law.
If you send us personal correspondence, such as emails or letters, or if other
users or third parties send us correspondence about your activities or postings
on the Website, we may collect such information into a file specific to you.
We collect personally identifiable information (email address, name, phone
number, credit card / debit card / other payment instrument details, etc.) from
you when you set up a free account with us. We do not store your complete
credit card number. While you can browse some sections of our Website without
being a registered member, certain activities (such as placing an order) do
require registration. We do use your contact information to send you offers
based on your previous orders and your interests.
2. Use of Demographic / Profile Data / Your Information
We use personal information to provide the services you request. To the extent
we use your personal information to market to you, we will provide you the
ability to opt-out of such uses. We use your personal information to resolve
disputes; troubleshoot problems; help promote a safe service; collect money;
measure consumer interest in our products and services, inform you about online
and offline offers, products, services, and updates; customize your experience;
detect and protect us against error, fraud and other criminal activity; enforce
our terms and conditions; and as otherwise described to you at the time of
collection.
In our efforts to continually improve our product and service offerings, we
collect and analyse demographic and profile data about our users' activity on
our Website.
We identify and use your IP address to help diagnose problems with our server,
and to administer our Website. Your IP address is also used to help identify
you and to gather broad demographic information.
We will occasionally ask you to complete optional online surveys. These surveys
may ask you for contact information and demographic information (like zip code,
age, or income level). We use this data to tailor your experience at our
Website, providing you with content that we think you might be interested in
and to display content according to your preferences.
Cookies
A "cookie" is a small piece of information stored by a web server on
a web browser so it can be later read back from that browser. Cookies are useful
for enabling the browser to remember information specific to a given user. We
place both permanent and temporary cookies in your computer's hard drive. The
cookies do not contain any of your personally identifiable information.
3. Sharing of personal information
We may share personal information with our other corporate entities and
affiliates to help detect and prevent identity theft, fraud and other
potentially illegal acts; correlate related or multiple accounts to prevent
abuse of our services; and to facilitate joint or co-branded services that you
request where such services are provided by more than one corporate entity.
Those entities and affiliates may not market to you as a result of such sharing
unless you explicitly opt-in.
We may disclose personal information if required to do so by law or in the good
faith belief that such disclosure is reasonably necessary to respond to
subpoenas, court orders, or other legal process. We may disclose personal
information to law enforcement offices, third party rights owners, or others in
the good faith belief that such disclosure is reasonably necessary to: enforce
our Terms or Privacy Policy; respond to claims that an advertisement, posting
or other content violates the rights of a third party; or protect the rights,
property or personal safety of our users or the general public.
We and our affiliates will share / sell some or all of your personal
information with another business entity should we (or our assets) plan to
merge with, or be acquired by that business entity, or re-organization,
amalgamation, restructuring of business. Should such a transaction occur that
other business entity (or the new combined entity) will be required to follow
this privacy policy with respect to your personal information.
4. Links to Other Sites
Our Website links to other websites that may collect personally identifiable
information about you. palas-india.com is not responsible for the privacy
practices or the content of those linked websites.
5. Security Precautions
Our Website has stringent security measures in place to protect the loss,
misuse, and alteration of the information under our control. Whenever you
change or access your payment information, we offer the use of a secure server.
Once your information is in our possession we adhere to strict security
guidelines, protecting it against unauthorized access.
6. Choice/Opt-Out
We provide all users with the opportunity to opt-out of receiving non-essential
(promotional, marketing-related) communications from us on behalf of our
partners, and from us in general, after setting up an account.
If you want to remove your contact information from all palas-india.com lists
and newsletters, please send an email to unsubscribe@palas-india.com.
7. Advertisements on palas-india.com
We may use third-party advertising companies to serve ads when you visit our
Website. These companies may use information (not including your name, address,
email address, or telephone number) about your visits to this and other
websites in order to provide advertisements about goods and services of
interest to you.
8. Your Consent
By using the Website and/ or by providing your information, you consent to the
collection and use of the information you disclose on the Website in accordance
with this Privacy Policy, including but not limited to Your consent for sharing
your information as per this privacy policy.
If we decide to change our privacy policy, we will post those changes on this
page so that you are always aware of what information we collect, how we use
it, and under what circumstances we disclose it.
9. Grievance Officer
In accordance with Information Technology Act 2000 and rules made there under,
the name and contact details of the Grievance Officer are provided below:
Mr A Shaunik
Palas Software Private Limited
S 74, Okhla Industrial Area, Phase 2
New Delhi- 110020.
Phone: +91- 11-41708030
Email: grievance.officer@palas-india.com