We may spend hours wandering in a store to select a garment that we like, but having finally decided, we do want the bill quickly. But so often –
a) either a long line, or
b) sorry, system is slow today, or
c) this billing machine is broken please go to the next counter, or
d) the billing clerks are busy chatting, or
e) a myriad of other reasons
Times are changing, and customers demand quick service.
Airlines have sorted this out by use of technology in the shape of self-check-in kiosks.
There is a need for self-check-out kiosks in retail stores. Technology exists, products are available, stores will recover the investment within a year.
So hopefully we will soon see wide adoption of self-check-out kiosks speeding up billing.
(full disclosure – Palas has started making self-check-out kiosks in India)