Palas Self Service Ordering System (PSOS)
Watch NDTV news coverage of our Self ordering kiosk installed at The BVK Birayani
Self service ordering kiosk systems are fast becoming popular in restaurants. In traditional fast food restaurants customer queue at the cashier to place orders, deciding from the limited menu displayed behind the cashier.
In the Palas Self Ordering System (PSOS), customers place and pay for their own orders at kiosks.
• Customers can browse the entire menu at their own pace, an option preferred by many customers, rather than being hurried by a cashier
• Up-sells, such as extra toppings, or side dishes, or combos are more likely to be chosen
• Many restaurants have reported increased sales after installing self ordering machines
• Frees up cashiers / order-takers to give more personalised attention to customers
• Excellent return on investment - costs of Palas self ordering systems can be recovered in less than 1 year because of savings on operator cost
• Prices start at ₹113,000 ex-works Delhi. GST extra at actuals


Palas Self Ordering Systems (sleek, space saving design, only 70mm depth) include :
- Capacitive touchscreen monitor
- Intel Celeron processor
- In-built Credit / Debit Card Reader for payment. Optional E-wallet / UPI payment integration.
- Optional QR/Barcode scanner
- Pre-loaded order taking software
- Windows 10 operating system makes it easy to also install your own billing or order taking software. Optional: Android
- 4 Standard sizes - 17", 21.5", 27" and 32"
- Choice of wall or floor mounts
- Choice of colours
- Made in India
Models |
170BCCM-K-SO 170BCCM-KF-SO |
215BCCM-K-SO 215BCCM-KF-SO |
270BCCM-K-SO 270BCCM-KF-SO |
320BCCM-K-SO 320BCCM-KF-SO |
|
Price | MOQ 5 | ₹113,000 | ₹133,000 | ₹158,800 | ₹208,000 |
Software Maintenance |
Standard Module: ₹750 per month, payable annually in advance With Voice Command Module: ₹1500 per month, payable annually in advance |
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Extra for card reader payment system | ₹500 per month, payable annually in advance. To be paid directly to Card Reader supplier. | ||||
Floor Mount extra | ₹3000 | ||||
Colour | Standard: Black powder coated metal; others optional extra | ||||
Display | View area diagonal | 43cm (17") | 55cm (21.5") | wide 68cm (27"W) | 80cm (31.5"W) |
Format | 5:4 | 16:9 | 16:9 | 16:9 | |
Display View Area (mm) | 338 x 270 | 477 x 268 | 597 x x336 | 697 x x392 | |
Brightness (cd/m²) | 250 | 250 | 250 | 250 | |
Resolution | 1280 x1024 | 1920 x1080 | 1920x1080 | 1920x1080 | |
Touch Screen | Type | Capacitive | |||
Surface Obstruction | Not affected by surface contaminants like dust, grease, moisture, liquids, paan stains | ||||
Processor | Operating System | Standard Win 10 E LTSB | |||
Processor | Standard Celeron; Optional i3 / i5 /i7 | ||||
Memory | HDD - 120GB SSD ; RAM - 4GB | ||||
Payment | E-wallet | Built-in for PayTm, UPI, Bhim etc. Others optional | |||
Credit / Debit Cards |
IC Chip Card -ISO/IEC7810; in-built pinpad; contactless wave & pay Accepts VISA, Master Card, Maestro Cards, RuPay |
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Scanner |
Optional: Type |
Optional, available in models numbers ending with QR; 1D / 2D Imager, Reads Linear, 2D Matrix, QR codes from paper prints or Mobile phone screens | |||
Floor Mount | Optional | Optional, available in model numbers which have "KF" in them | |||
Dimension |
Of wall mount model (WxDxH) |
400x70x600 mm | 400x70x800 mm | 400x70x900 mm | 462x80x969 mm |
Of floor mount model (WxDxH) |
400 x 400 x ~1500 mm | 400 x 400 x ~1600 mm | 400 x 400 x ~1800 mm | 462 x 462 x ~1800 mm | |
Others | Power (W) max | 220VAC; <80W | 220VAC; <100W | 220VAC; <150W | 220VAC; <150W |
Made in | India |
All prices are ex-works Delhi. Freight included to single destination in India. GST extra at 18%
Self ordering kiosk systems are fast becoming popular in restaurants such as McDonald's, Wendy's, Chaayos, Khan Chacha, Miraj Cinemas etc. In traditional fast food restaurants customer queue at the cashier to place orders, deciding from the limited menu displayed behind the cashier.
- Customers can browse the entire menu at their own pace, an option preferred by many customers, rather than being hurried by a cashier
- Up-sells, such as extra toppings, or side dishes, or combos are more likely to be chosen
- Many restaurants have reported increased sales after installing self ordering machines
- Frees up cashiers / order-takers to give more personalised attention to customers
- Excellent return on investment - costs of Palas self ordering systems can be recovered in less than 1 year because of savings on operator cost

How to use (Customer at PSOS)
- Customer selects items on Palas Self Ordering kiosk by simply touching the images on the screen
- Once selection is completed, touching "Place Order" sends the amount to the Card Reader, and user is prompted to Swipe/Insert/Wave their card, then enter the PIN if any
- On receipt of payment approval, a token number is displayed, receipt sent to the customer's phone, and a KOT sent to any existing kitchen printer
- Once order is ready, customer token number can be called out, or displayed by entering manually on any existing token system

- Food outlet needs to simply add their item names/images, prices, tax rates using the Palas easy-to-fill forms, and the items will appear on the main screen. This can be done from any laptop / PC connected to the system
- At the end of each day, a report will be sent to any existing computer in the restaurant, detailing each sale with totals. This report can be in Excel or CSV format, which can be easily imported into many accounting packages like Tally
